Shipping & Returns

How can I track my package?

You can track your order by clicking the Orders tab on the left side of the My Account page. If you have any further questions, please contact us.

We are not responsible for lost/stolen packages once the item being tracked shows as delivered. If you are concerned about having packages left at the door etc., please use a shipping address (such as a work address or family member’s address) where someone can accept the package at the time of delivery.

What should I do if I’m missing items from my order?

Since some items are shipped directly from the manufacturer and others are shipped from our warehouse, your purchases may arrive in more than one package. To verify which item(s) may have shipped separately, visit the Orders tab in the left section of the My Account page. If all of your purchases have been marked as delivered and you are still missing items, please contact us immediately.

Where do you ship?

GrindLifeBalance™ can ship to street addresses in the 48 contiguous United States. Sorry, at this time, we do not ship to Alaska, Hawaii or U.S. Territories.

Do you accept international shipping addresses?

Please note that GrindLifeBalance™ does not ship to non-US addresses.

GrindLifeBalance™ products are custom made, therefore, returns, exchanges or refunds cannot be offered unless the item is defective. If something you received is defective or not up to our usual standards, please reach out to us via the Contact Us form with a picture of the damaged item and your order number. If the item is deemed defective your order will be eligible for a return or exchange. 

Please contact us immediately if you need to change your order. We will try our best to accommodate changes to orders that have not yet been fulfilled.

If something you received is defective please contact us with a picture of the damaged item and we will arrange for a replacement.

On average, refunds take three to five business days to process. Once we issue your refund, it may take additional time for your funds to be made available in your account by your financial institution. 

Shopping Cart
Grind Life Balance
Scroll to Top
Skip to content